DPO vs Pouch

Everybody loves mail! Living overseas is like going to summer camp. There's no better feeling than finding out you have mail to pick up. It sounds silly, but it's really true. Besides that, having (US) mail is one of the most enviable benefits of living overseas on government orders. The other expats I've met are immediately jealous, as their options for buying American products are mostly limited to... well... having someone bring it to them.

That being said, when it comes to mail there are two types of Posts. In Chennai, all of our mail came through the Diplomatic Pouch. The benefit to this is that shippers 'think' they're shipping to the US. The down side is that we were generally looking at 7 days minimum shipping time AFTER it's delivered to the pouch facility. Having a Diplomatic Post Office (the State Department version of an Army Post Office or APO), as we do in Buenos Aires, has its own positives and negatives. On the positive side, our mail can arrive in as few as 3 days after arriving at the DPO facility. However, some retailers, e.g. Amazon, know that APO/DPOs aren't in the US, so their standard shipping timing is thrown out the window. It took one item we ordered 25 days to SHIP from Amazon, not to mention travel time to the DPO.

Of course, in Chennai we received our mail once per week, so you really looked forward to mail day. Here mail arrives almost daily, so perhaps some of the morale-boosting rush of receiving mail will wear off. Oh well, I'll just have to order some tissues to wipe away my tears of woe. :-D

Two Years in India, Week 3: First Pouch Run

You know, when I originally applied for the Information Management Specialist position with the Foreign Service I thought I was signing up to install and maintain computers. What I didn't realize was that we were in charge of ALL information going to and from the post. Anyway, this week I got my first taste of one of the forms that information takes.

One of our many jobs at post involves packing, tracking, and escorting secure mail from our facilities overseas to the airplanes that take them out of the country (and back, for incoming packages). As far as I can tell, this is generally called a pouch run. Being a consulate (and a relatively small one at that), this isn't a common occurrence in Chennai. However, we wanted to make sure I got a chance to do one before my predecessor shipped out on Thursday. I expected it to be quite exciting, I mean, we get down on the tarmac with the plane and watch them unload and load cargo. Sounds cool, right? Yeah... it's not as cool as it seems. In the end, it was just a long, sleep-depriving night.

In other news, my predecessor did in fact leave, ostensibly leaving me as the only IMS in Chennai. However, we were loaned an Information Programs Officer (IPO) from Delhi to help me manage things until my boss gets here. On the one hand, I think I would have been fine without the help, but I'm definitely glad he's here. Aside from the work benefits of having an experienced hand to help me, he's also just nice to have around from a social aspect! Who wants to be locked away by themselves all day?

I had one final revelation about my job this week. For years, as a government contractor, I was so pleased and proud of the fact that I never really received a lot of e-mails. I thought it was a good indication that I was actually getting work done. This week I realized that the majority of my job now consists of reading and answering e-mails. Sure, I do things also (apparently a lot of things, with how fast the time seems to go at work), but a lot of my job is now just making decisions that other people implement. I don't know how I became a manager, but it just feels weird!

Field Trip to the Diplomatic Pouch Warehouse!

As part of DoS applied systems, we had the fantastic opportunity to go on a handful of field trips to see local facilities that support us while we're overseas.

By far the most interesting was our trip to the diplomatic pouch facility. The diplomatic pouch is the service that handles all official (and some unofficial) mail handling to our overseas posts. In addition, it provides an address in the DC area that people can send letters and packages to using domestic rates. This turns out to be a lot of mail to sling around. 

Having never been to a mail processing facility before, it was quite entertaining to see the process involved. Even more interesting were the safety procedures to check incoming mail for threats (bombs, anthrax, et cetera). These processes aren't much (or possibly any) different than those taken by the USPS, but having never seen anything like it, it was quite the experience. 

Anyway, we also got a chance to learn the difference between Army Post Offices (APO), Diplomatic Post Offices (DPO), and the Diplomatic Pouch. It was nice to see how my future mail will be handled, since Chennai is a 'Pouch only' post, so all my mail (and more importantly, Amazon packages) will be going through there for the next couple years.

A bunch of mail!